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Clinic & Hospital Systems Built for Kenyan Practice

Patient files in a cabinet, appointments in a book, claims typed twice. We build medical systems that hold the record once and use it everywhere — reception, consultation, pharmacy, lab and billing — so clinicians spend their time on patients.

  • One patient record across reception, consultation, pharmacy and lab
  • Billing, insurance and SHA claims handled in the same flow
  • Access controlled by role, with a full audit trail

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No cost, no obligation.

Who this is for

Built for the facilities that run Kenyan healthcare

Most clinics do not need a hospital-grade platform. They need the five things they do every day to stop being five separate pieces of paper.

  • Private clinics and outpatient centres
  • Small and mid-sized hospitals
  • Dental, optical, physiotherapy and specialist practices
  • Pharmacies and chemists running dispensing and stock
  • Diagnostic and pathology labs issuing results
  • Medical camps and multi-site providers consolidating records
What you get

Everything included

  • Patient records (EMR). One file per patient: history, allergies, vitals, diagnoses, prescriptions, attachments and visit notes.
  • Appointments and queue. Booking, reminders by SMS, and a live queue from reception to consultation room.
  • Consultation. Structured notes, ICD-style diagnosis coding, prescriptions and referrals written straight into the record.
  • Pharmacy and dispensing. Stock, batches, expiry and dispensing linked to the prescription that caused it.
  • Laboratory. Test ordering, sample tracking and results attached back to the patient file.
  • Billing, insurance and SHA. Cash, insurer and SHA billing in one flow, with claim preparation and tracking.
  • Roles and audit. Clinicians, nurses, reception, pharmacy and accounts each see only what they should — and every access is logged.
  • Reports. Revenue, diagnoses, drug movement, claim status and the returns your facility has to file.
Pricing

Medical software pricing

Scoped by facility size and how many departments you need on day one. Most clinics start with reception, consultation and billing, then add pharmacy and lab.

PackageBest forPrice
Single clinic
Reception, consultation, EMR and billing
6–10 weeksKSh 150,000 – 300,000
Clinic + pharmacy
Adds dispensing, drug stock, batches and expiry
8–12 weeksKSh 250,000 – 450,000
Hospital system
Multi-department, wards, lab, insurance and SHA claims
12–20 weeksFrom KSh 400,000
Lab or pharmacy only
A single-purpose system for a standalone facility
5–8 weeksFrom KSh 150,000
Support plan
Updates, backups, monitoring and help line
MonthlyFrom KSh 20,000

Patient data carries real legal duties under Kenya's Data Protection Act. Encrypted storage, access control, audit logging and tested backups are part of the build, not an upsell.

How it works

How a medical system gets delivered

1. Sit in the clinic

We follow a patient from the door to the pharmacy window and map what actually happens, including the workarounds nobody documents.

2. Build the core first

Reception, consultation and billing go live before anything else, so the facility gets value in weeks rather than months.

3. Add departments and train

Pharmacy, lab and claims follow once the core is bedded in. We train each role on their own screens with real data.

Questions

Medical software questions

How much does a clinic management system cost in Kenya?

A single clinic with reception, consultation, EMR and billing runs KSh 150,000 to KSh 300,000. Adding pharmacy and dispensing takes it to KSh 250,000 to KSh 450,000. Full hospital systems with wards, lab and claims start around KSh 400,000.

Can it handle SHA and insurance claims?

Yes. Billing supports cash, insurer and SHA — the Social Health Authority that replaced NHIF — with claim preparation, submission tracking and reporting on what has been paid and what is outstanding. Tell us which insurers you work with during scoping so we build to their specific requirements.

Is patient data safe and legal?

It has to be. Kenya's Data Protection Act places real duties on anyone holding health records, so encrypted storage, per-role access control, full audit logging and tested backups are built in from the start rather than added later.

Will it work when the internet is down?

Yes, where it matters. We can deploy on a server inside your facility so consultations and dispensing continue through an outage, syncing to the cloud when the connection returns.

Can we start small and grow?

That is what we recommend. Start with reception, consultation and billing — the parts every facility uses daily — then add pharmacy, lab and claims once staff are comfortable. It costs less and is far more likely to be adopted.

Can you move our existing patient records in?

Usually yes. If your records are in another system, a spreadsheet or a structured export, we can import patients, histories and balances. Paper records we can help you plan a phased capture for, rather than pretending it happens overnight.

Also from QSet

We build the rest of it too

Most clients start with one thing and grow into the others. It all comes from the same team.

Let's talk about your facility

Tell us what kind of practice you run and how many patients you see a day. We will tell you what to build first and what it costs.

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